Using the Canon 8400F Scanner on Windows 11

Here’s a quick guide on getting the drivers to work for the CanoScan 8400F on Windows 11

The CanoScan 8400F Scanner is nearly 20 years old now, it was annouced in late 2004 and if you want to get a brand new scanner of this calibre you’re looking at well over $1200AUD for an Epson Perfection 850. Sadly my CanoScan 8400F is having a whole host of issues now and is on the way out, so I’ll have to replace it soon.  I did find installing the drivers on Windows a bit difficult, so I figured I’d post some quick notes on how to get it working.

You’ll need to download both the CanoScan Toolbox (Version 4.9.3) and the CanoScan 8400F Drivers (ScanGear CS 10.231a) for Windows 10 64bit.  Here’s a link to the Canon page with both.

When you install the drivers, it will extract some files and then disappear – it works, it just doesn’t tell you.  If for some reason it didn’t work, you can use 7zip to extract the installer to get to the .inf files to manually install the scanner drivers through the Device Manager.

Installing the CanoScan Toolbox seems to work as per usual.

Here’s the trick though!  You need to add the Twain driver path to your environment variables.

To do this, you’ll want to go to:  Settings -> System -> About -> Advanced System Settings -> Environment Variables -> Scroll down to “Path” under System Variables and click on Edit -> Click on “New” and enter the text: C:\Windows\twain_32\CNQ8400

Hit okay a few times and reboot your computer.

Now you can open ScanGear and scan away!

 

2 comments

Thanks for sharing this. I managed to get it working a few weeks ago… though now it is telling me that 16bit grey and 48bit color isn’t supported when I hit the scan button. Was working perfectly before… wondering what might have changed.

Wayne Allen

Hi,
Thanks for your tips. I managed to get my CanoScan 8400F working with Windows 10 and I fondly hoped that I could with Windows 11. The latest drivers that I could find were Windows 7 in 32 bit or 64 bit. I followed your instructions and all seemed to install but when I tick “Display the Scanner Driver” the options “Select Source” and below grey out and are not available. If I untick “Display the Scanner Driver” the grey out disappears but I then have no option to crop etc. which I used to have when the Scanner Driver displayed properly. Do you have any thoughts or workarounds for this? Would running everything in compatibility mode work or does this cause problems if newer Windows software wishes to access the scanned files?
Many thanks for trying,
Wayne

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